Location: Redwood A
Location: 3rd Floor Foyer
First timers won’t want to miss this casual and informative welcome to EAMC! Receive practical advice about what to expect during the conference, meet other first time attendees, and hear personal comments directly from some of the Board Members about EAMC 2023 and the days ahead.
Location: Metropolitan Ballroom A (3rd floor)
Take an in-depth look at where we are and where we're headed as a global community of venues looking to elevate the live experience for fans and artists worldwide. Hear a mix of insights, data and highlights to keep in mind as the next wave of industry considerations take center stage in this opening EAMC presentaion.
Track: Marketing
Location: Metropolitan Ballroom A (3rd floor)
Moderator: TBA
Panelists: TBA
Whether you are a first time attendee or a veteran of the conference, participating in the EAMC team building session helps kick-off the conference with a great networking opportunity and, most importantly, a lot of fun!
Back by popular demand, this year we take to the streets around downtown Seattle for a virtual scavenger hunt! Make sure your phone is charged and ready to take photos for challenges, and dress ready to get in some steps in this fun, casual group activity.
Meet in Metropolitan Ballroom A for instructions & next steps.
Location: Spruce / 2nd Floor Foyer
Location: Redwood A
Complimentary coffee and grab-and-go style light refreshments are available in the second-floor foyer ahead of the day's sessions.
Location: 2nd Floor Foyer
Location: Grand Ballroom A & B
Speaker: Kim Allen (President - EAMC)
Take a break from focusing on ticket sales and dive into this B2B focused session. Whether your venue is in a secondary or tertiary market, a new venue opened down the road or ownership has increased your show count goal, building your venue brand to promoters and agents has never been so important. Learn how bookers, marketers, PR and all departments in between play a part on attracting and retaining confirmed show dates with actionable takeaways you can use.
Track: Marketing
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Hear from conference sponsors about their latest technologies, learn about current trends in the industry or catch up with current partners.
Location: 2nd Floor Foyer
In the age of social media, where content is king, good video editing can make or break your engagement. Learn tips, tricks and the best tools to help you create the best Reels, TikToks, sizzle videos and more.
Track: Social Media
Location: Aspen
Moderator: TBA
Panelists: TBA
As our industry grows and evolves, so does group sales! Group sales is a great way to move large volumes of tickets, and get those butts in seats! In this session, we will dive into some of the old school methods that should be put to rest, some of the modern methods that more teams should be adopting, and evaluate some of the tried and true methods in this post-pandemic selling landscape!
Track: Sales
Location: Willow B
Moderator: TBA
Panelists: TBA
Preparation is key for last-minute cancellations, delays or incidents. Learn how to prepare your communications check-list for real-time messaging, social media and fan engagement.
Track: Public Relations / Social Media
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Marketing and Corporate Partnerships teams need to work together to fulfil entitlements and activations. Often this relationship can be challenging, but it doesn’t have to be! Learn ways you can build better relationships with your venue's Corporate Partnership’s team. Create meaningful campaigns that add value to your sponsors and expand your marketing reach.
Track: Marketing
Location: Cedar
Moderator: TBA
Panelists: TBA
Join us as we look to provide ideas on what to bring back to your office/company to help maintain the efforts and continue to grow. Whether you have the backing of your company or are looking to make an impact within your team, our panelists are here to help guide a candid conversation for some ideas on how the initiatives adopted by many in 2020 can still keep moving in the right direction in 2023.
Track: Diversity, Equity & Inclusion
Location: Willow A
Moderator: TBA
Panelists: TBA
Details TBA
Track: Keynote
Location: Grand Ballroom A & B
Speaker: TBA
Don’t miss the 7th Annual EAMC Awards Luncheon, honoring some of the most creative ideas and innovative individuals in live entertainment. The 2023 winners will be announced for categories including Marketing & Publicity Campaigns of the Year, Most Creative Artist Gifts, Most Creative Artist Welcome, Impact Award & EAMC Breakthrough Professional of the Year. In addition, winners of the 2023 EAMC Gigi and Hall of Fame Awards will be recognized.
Location: Grand Ballroom C & D
How do you KNOW if your marketing campaigns are working? We put so much time and energy into our campaigns but are they successful? In this session, we will look at BI/Analytics and how to use data to grow your business. We will share tips on how to leverage your marketing tech stack outside of just ticketing data. We will explore benchmarks for success, extracting information from ticketing data, what to do with it, and how to effectively use data to your advantage.
Track: Digital Marketing
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Take a break to network with your peers and recharge during this coffee break. Our Sponsor Showcase will be in full swing in the 2nd Floor Foyer, make sure to connect and learn more about new offerings to our industry!
Location: 2nd Floor Foyer
Location: Various (see room associated with topic)
Choose one of the topics below to join the discussion of. All topics are repeated in session #2 & #3.
- We're Hiring! Where Are the Applicants? How to Market Your Job Openings and End Staff Shortages
- Location: Redwood B
- Led by: TBA
- Getting Creative With Your DIY Show Announcements
- Location: Redwood B
- Led by: TBA
- K-Pop! Crash Course of the culture and music for a viral genre. Get BTS tips for BTS and learn what to think with BLACKPINK in your area. Next Stop: K-Pop
- Location: Grand Ballroom C
- Led by: TBA
- TBA
- Location: Grand Ballroom C
- Led by: TBA
- Hype Up Your Event PR: Techniques on creating unique PR moments like DIY on-sale videos, media drops, and newsworthy media events without talent.
- Location: Grand Ballroom D
- Led by: TBA
- PR Tools to Help Monitor Media Coverage - Learn best practices and platforms to help you, monitor, analyze, and share earned media coverage.
- Location: Grand Ballroom D
- Led by: TBA
- DEI: The 411 on starting ERGs (Employee Resources Groups)
- Location: Cedar A
- Led by: TBA
- Chatbot Marketing: Is it right for your venue and your marketing campaigns?
- Location: Cedar A
- Led by: TBA
- Partner Agreements 101: All you want to learn on media agreements from start to finish
- Location: Willow A
- Led by: TBA
- Social Selling Platforms: Which tools can your team utilize to maximize sales & revenue?
- Location: Willow B
- Led by: TBA
Location: Various (see room associated with topic)
Choose one of the topics below to join the discussion of. All topics are repeated in session #1 & #3.
- We're Hiring! Where Are the Applicants? How to Market Your Job Openings and End Staff Shortages
- Location: Redwood B
- Led by: TBA
- Getting Creative With Your DIY Show Announcements
- Location: Redwood B
- Led by: TBA
- K-Pop! Crash Course of the culture and music for a viral genre. Get BTS tips for BTS and learn what to think with BLACKPINK in your area. Next Stop: K-Pop
- Location: Grand Ballroom C
- Led by: TBA
- TBA
- Location: Grand Ballroom C
- Led by: TBA
- Hype Up Your Event PR: Techniques on creating unique PR moments like DIY on-sale videos, media drops, and newsworthy media events without talent.
- Location: Grand Ballroom D
- Led by: TBA
- PR Tools to Help Monitor Media Coverage - Learn best practices and platforms to help you, monitor, analyze, and share earned media coverage.
- Location: Grand Ballroom D
- Led by: TBA
- DEI: The 411 on starting ERGs (Employee Resources Groups)
- Location: Cedar A
- Led by: TBA
- Chatbot Marketing: Is it right for your venue and your marketing campaigns?
- Location: Cedar A
- Led by: TBA
- Partner Agreements 101: All you want to learn on media agreements from start to finish
- Location: Willow A
- Led by: TBA
- Social Selling Platforms: Which tools can your team utilize to maximize sales & revenue?
- Location: Willow B
- Led by: TBA
Location: Various (see room associated with topic)
Choose one of the topics below to join the discussion of. All topics are repeated in session #1 & #2.
- We're Hiring! Where Are the Applicants? How to Market Your Job Openings and End Staff Shortages
- Location: Redwood B
- Led by: TBA
- Getting Creative With Your DIY Show Announcements
- Location: Redwood B
- Led by: TBA
- K-Pop! Crash Course of the culture and music for a viral genre. Get BTS tips for BTS and learn what to think with BLACKPINK in your area. Next Stop: K-Pop
- Location: Grand Ballroom C
- Led by: TBA
- TBA
- Location: Grand Ballroom C
- Led by: TBA
- Hype Up Your Event PR: Techniques on creating unique PR moments like DIY on-sale videos, media drops, and newsworthy media events without talent.
- Location: Grand Ballroom D
- Led by: TBA
- PR Tools to Help Monitor Media Coverage - Learn best practices and platforms to help you, monitor, analyze, and share earned media coverage.
- Location: Grand Ballroom D
- Led by: TBA
- DEI: The 411 on starting ERGs (Employee Resources Groups)
- Location: Cedar A
- Led by: TBA
- Chatbot Marketing: Is it right for your venue and your marketing campaigns?
- Location: Cedar A
- Led by: TBA
- Partner Agreements 101: All you want to learn on media agreements from start to finish
- Location: Willow A
- Led by: TBA
- Social Selling Platforms: Which tools can your team utilize to maximize sales & revenue?
- Location: Willow B
- Led by: TBA
Details TBA
Complimentary coffee and grab-and-go style light refreshments are available in the second-floor foyer ahead of the day's sessions.
Location: 2nd Floor Foyer
Location: Spruce / 2nd Floor Foyer
Location: Redwood A
Plastic is one of the most used materials in the world. You may think you don't use that much, but we use it constantly. According to research conducted by the Global Environment Facility, around 50% of the plastic people use is only used once and the amount of plastic that is thrown away annually can circle the earth 4 times.
In efforts to reduce its environmental impact and plastic consumption, Climate Pledge Arena, an operationally zero waste facility, has made it it’s mission to ban single-use plastic front of house by 2024. Learn how this decision was made and what steps to take to reduce single use plastic in your daily lives. Also joining, Founder and CEO of Ridewell Ryan Metzger will be joining the conversation about how Ridwell acts a change agent against waste such as plastics and how to make wasting less easy.
Track: Marketing
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
If you can trace the correct path to cause someone’s mind to flip to your way of thinking, you make the sale. Every action you perform is based on your psychology. When you apply psychology to your sales process, you come out understanding far more about your audience, which in turn can grow your business faster.
Track: Sales
Location: Willow A
Moderator: TBA
Panelists: TBA
GDPR, CASL, CCPA, PII all Greek to you? Consumer information and data privacy are important areas for marketers to understand. From list sharing and automatic opt-ins, get a crash course in what it all means and how you can better protect your consumer's data.
Track: Digital Marketing
Location: Cedar
Moderator: TBA
Panelists: TBA
Whether it's the return of the same show - again! - or educating your market on a new touring production, creativity is key. Learn best practices from family show promoters on how to market their shows to turn your plans into ticket sales.
Track: Marketing
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Hear insights from top communications and media professionals on best practices for fostering media relations and managing misinformation. Learn tips on controlling your narrative, and understand terminology including “on background only,” vs. “off the record.” Gain knowledge on how to curate stories for optimal coverage.
Track: Public Relations
Location: Willow B
Moderator: TBA
Panelists: TBA
Social media can be informative, funny and some hard core marketing tool. But, why not all of these? Learn from other marketers about the right media and a balanced message mix for your venue, event and specific audience.
Track: Social Media
Location: Aspen
Moderator: TBA
Panelists: TBA
Join us for lunch in Grand Ballroom C & D where we will announce the site for EAMC 2024, the winner of the weeks 50/50 draw and a special surprise announcement from EAMC!
Location: Grand Ballroom C & D
Historically, Latin as a genre was niche and not widely touring large venues throughout North America. Fast forward to today, and fandom for the genre crosses over cultures, are some of the largest tours on the road not only in southern United States but across the country and into the great white north of Canada. This panel dives into what is driving this, how as marketers do we reach these fans and what to expect next.
Track: Marketing
Location: Willow A
Moderator: TBA
Panelists: TBA
Join us for this unique LIVE recording of EAMC's podcast, Adventures In Venueland! Attendees will sit-in as podcast hosts Dave Redelberger and Paul Hooper interview a leading entertainment industry professional, to be announced!
The audio from the interview and questions will be recorded and uploaded to all the podcast platforms, such as Apple and Spotify, at a later date. Enjoy this look behind the curtain of how we record the podcast, unfiltered, and with live audience reaction and interaction.
Location: Grand Ballroom A & B
Moderator: Dave Redelberger & Paul Hooper
Panelist: TBA
Take a break and network with fellow EAMC attendees in the 2nd Floor Foyer.
Location: 2nd Floor Foyer
It's a hot topic! Many venues and sports teams are being served cease and desist orders from rights owners for using music to promote, showcase and engage the artists own fans! A candid conversation with social media, digital, and music experts on how to navigate and plan your content in this new world.
Track: Digital Marketing
Location: Cedar
Moderator: TBA
Panelists: TBA
We all know the tried-and-true marketing tactics – email, social, tv, radio. But what else is out there to help promote shows and events? Brainstorm with fellow marketers to learn unique and creative ways to amplify your marketing campaigns.
Track: Marketing
Location: Willow A
Moderator: TBA
Panelists: TBA
We all know Tik Tok has taken over the social media landscape, but does adding it to your social media strategy make sense? What works and what doesn’t? This panel dives into what venues and promoters are doing in the world of Tik Tok and how you can effectively build a channel that works for you, builds your brand and sells tickets.
Track: Social Media
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Some of the most sought-after inventory in our venues today are our premium & hostpitality offerings. In this session, we will dive into how sales teams and marketers can work together to highlight these products in unique ways and drive higher demand.
Track: Sales
Location: Aspen
Moderator: TBA
Panelists: TBA
The pandemic has forced many of us to reevaluate life and our priorities including, work-life balance. As a result, Quiet Quitting has surfaced. What is it, and why are so many people jumping on the bandwagon? Burnout in our industry is real but how do you navigate as a manager of multi-generational teams? Culture is quickly changing, and we all need to be on top of our game to navigate these complex waters. With a diverse panel of HR leaders and marketers, we will discuss quiet quitting, healthy work-life balance, mental health in our industry and how to best manage staff from different generations.
Track: Wellness/Development
Location: Willow B
Moderator: TBA
Panelists: TBA
Few sales techniques are as universal and effective as upselling. All event marketers are in sales, even if not traditional ticketing and are often tasked to increase revenue streams. For this session, we'll dive into the art of an upsell; focusing on adding value through incremental revenue streams, off-manifest experiences, working with your F&B partners and more.
Track: Sales / Marketing
Location: Grand Ballroom A & B
Moderator: TBA
Panelists: TBA
Details TBA
facebook
Follow